Degraded System Performance

Incident Report for Leanplum

Resolved

The platform outage has been resolved and the dashboard is fully operational.
Posted Jun 12, 2025 - 15:42 PDT

Monitoring

As most of the GCP services went up, our systems started working as well. We are still monitoring them while facing some degraded api performance. Otherwise, everything should be operational by now.
Posted Jun 12, 2025 - 14:36 PDT

Identified

Update - We are currently observing a large-scale internet disruption impacting various services globally including Leanplum.

Google Cloud is undergoing a significant outage (https://status.cloud.google.com/). These issues are currently impacting all our services.

We are actively monitoring the situation and will share more updates as they become available.
Posted Jun 12, 2025 - 12:27 PDT

Update

As of now, we are suspecting the google outage to https://status.cloud.google.com/ to be causing our problems
Posted Jun 12, 2025 - 12:07 PDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 11:46 PDT

Investigating

We are currently experiencing a full platform outage. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.
Posted Jun 12, 2025 - 11:41 PDT
This incident affected: API, Push Notifications, Reports, Email, and Dashboard.