Leanplum Status

All Systems Operational

API Operational

Push Notifications Operational

Email Operational

Dashboard Operational

Reports Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 21, 2019

Dashboard message and campaign metrics maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 13:17 PDT

Update - We've experienced issues during our maintenance. It needs to be extended further until 9/22 1 AM UTC (9/21 6 PM PST).
Sep 21, 08:57 PDT

Update - Scheduled maintenance is still in progress. We're expecting an extended duration of 24 hours total.
Sep 20, 07:22 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:15 PDT

Scheduled - On Friday 9/20, Leanplum will undergo a scheduled maintenance for up to 8 hours. The messaging overview, campaigns overview, message details and campaign results dashboard pages will show stale metric data during that time.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at: support@leanplum.com
Sep 20, 02:14 PDT

Sep 19, 2019

No incidents reported.

Sep 18, 2019

API outage

Resolved - The outage has been resolved and the platform is back to normal API performance as of 8:35am PST.
Sep 18, 09:11 PDT

Identified - We have identified and mitigated a potential root cause. The latency and error rates are decreasing and we expect to be back to normal API performance by 9am PST.
Sep 18, 08:33 PDT

Investigating - We are currently experiencing increased API latency and error rates which is also causing message delivery delays. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.
Sep 18, 07:40 PDT

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

Message delivery outage.

Resolved - Incident has been resolved.

Incident started at 2 pm and ended at 5:20 pm.

Delivery of messages triggered between this interval would have been delayed.
Sep 13, 17:40 PDT

Update - We are continuing to monitor for any further issues.
Sep 13, 17:35 PDT

Monitoring - A fix has been implemented and we are monitoring the results.

An update will be provided at 6:00 pm PST.
Sep 13, 17:17 PDT

Update - We are continuing to investigate this issue. An update will be provided at 5:00 pm PST.
Sep 13, 16:08 PDT

Investigating - Investigating - We are investigating reports of delivery delays. We apologize for the inconvenience and will update this status page at 4:00 pm PST.
Sep 13, 15:35 PDT

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.