Update - We are continuing to monitor for any further issues.
Jan 24, 04:10 PST
Monitoring - A fix has been implemented. We have huge backlog of data to be computed. We are monitoring it.
Jan 21, 09:36 PST
Identified - The issue has been identified and we are working on a fix.
Jan 20, 08:01 PST
Update - We are actively working on the issue and we are continuing the investigation.
Jan 19, 07:27 PST
Investigating - We are currently experiencing data freshness delays in our Analytics dashboard. The data shown might be inaccurate. The data is not lost. We have an issue with our reporting service and we are working on fixing the issue ASAP.
Jan 18, 03:49 PST
API Operational
Push Notifications ? Operational
Reports ? Operational
Email ? Operational
Dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2022
Resolved - A fix has been deployed. Delayed messages have been sent and the system seem to be back to normal.
Jan 26, 07:50 PST
Investigating - There is a delay in the triggered campaigns and single messages, 95th percentile - 8.5h, 50th percentile - ~3h. It has started yesterday 01-25-2022 at around 14:00 UTC. We are currently working on a fix.
Jan 26, 04:09 PST
Jan 25, 2022

No incidents reported.

Jan 24, 2022

Unresolved incident: Data Freshness Delay.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Jan 20, 2022
Jan 19, 2022
Jan 18, 2022
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.