Segmentation Data Freshness

Incident Report for Leanplum

Resolved

This incident has been resolved.

Posted Apr 16, 2021 - 14:47 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 16, 2021 - 14:47 PDT

Identified

We have identified an issue with our segmentation data freshness which affects scheduled messaging and the dashboard's users page. We have mitigated the root cause for the data freshness delay. We are monitoring the data ingestion progress and expect to be fully caught in an hour.

Posted Apr 16, 2021 - 12:41 PDT

This incident affected: Push Notifications and Dashboard.