Message Delivery Delay

Incident Report for Leanplum

Resolved

The message delivery delays have been resolved and the platform is back to normal delivery performance.

Posted Jul 06, 2021 - 11:14 PDT

Monitoring

We have identified and mitigated the root cause for the message delivery delays. The delay is decreasing and we expect to be back to normal delivery performance within 2 hours.

Posted Jul 06, 2021 - 07:49 PDT

Investigating

We are investigating reports of delivery delays of up to 12 hours for scheduled messages. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.

Posted Jul 06, 2021 - 07:46 PDT

This incident affected: Push Notifications and Email.