Message delivery outage.

Incident Report for Leanplum

Resolved

The scheduled messages issue has been resolved and scheduled messages is fully operational.

Posted Nov 23, 2019 - 11:19 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 23, 2019 - 11:01 PST

Identified

We have identified and mitigated the root cause for the scheduled message performance issues. We expect to be back to normal performance within an hour.

Posted Nov 23, 2019 - 10:49 PST

Investigating

We are currently investigating this issue. This affects scheduled messages.

Posted Nov 23, 2019 - 10:28 PST

This incident affected: Push Notifications and Email.