Message Delivery Delay

Incident Report for Leanplum

Resolved

The message delivery delays have been resolved and the platform is back to normal delivery performance.

Posted Aug 27, 2021 - 06:30 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 26, 2021 - 10:03 PDT

Monitoring

We have identified and mitigated the root cause for the message delivery delays. The delay is decreasing and we expect to be back to normal delivery performance within 1 hour

Posted Aug 26, 2021 - 05:52 PDT

Investigating

We are investigating reports of delivery delays of up to 12 hours with email, push and webhook messages. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.

Posted Aug 26, 2021 - 05:40 PDT

This incident affected: Push Notifications and Email.