Analytics Data Freshness Delay

Incident Report for Leanplum

Resolved

This incident has been resolved.

Posted Sep 08, 2020 - 20:19 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 08, 2020 - 20:18 PDT

Monitoring

We are monitoring the data ingestion progress.

Posted Sep 08, 2020 - 07:07 PDT

Update

We are continuing to work on a fix. Data last update is still 4:30 PM PDT.
We apologize for the inconvenience.

Posted Sep 08, 2020 - 01:20 PDT

Identified

We are currently experiencing data freshness delays in our Analytics dashboard. Data was last updated at 4:30 PM PDT.
We have identified the root cause for the data freshness delay and expect to start data ingestion process by 0:30 AM PDT.
We apologize for the inconvenience.

Posted Sep 07, 2020 - 22:50 PDT

This incident affected: Reports.