Major Outage with Segmentation

Incident Report for Leanplum

Resolved

This incident has been resolved.
Posted Jul 06, 2021 - 01:19 PDT

Update

We are continuing to monitor for any further issues.
Posted Jul 06, 2021 - 00:34 PDT

Monitoring

We have identified and mitigated the root cause for the platform outage. Push notifications might have been delayed up to 3 hours.
Posted Jul 06, 2021 - 00:34 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 06, 2021 - 00:26 PDT

Investigating

We are currently experiencing a platform outage related to Segmentation. Users dashboard and scheduled messages and campaigns are impacted. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.
Posted Jul 05, 2021 - 22:31 PDT
This incident affected: Push Notifications and Dashboard.
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