Delay in webhooks and email messages

Incident Report for Leanplum

Resolved

This incident has been resolved. Emails are webhooks send times are back to normal performance.

Posted Jul 19, 2020 - 13:06 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 19, 2020 - 10:05 PDT

Identified

We have identified a potential root cause and will deploy a mitigation shortly. We apologize for the inconvenience.

Posted Jul 19, 2020 - 07:16 PDT

Update

We are investigating reports of delivery delays of up to 4 hours with webhooks and emails. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.

Posted Jul 18, 2020 - 16:04 PDT

Update

We are continuing to investigate this issue.

Posted Jul 18, 2020 - 13:50 PDT

Investigating

We are currently investigating this issue.

Posted Jul 18, 2020 - 13:10 PDT

This incident affected: Email.