Analytics outage

Incident Report for Leanplum

Resolved

All data has been ingested, there are no gaps. All systems are operational. Some queries may be slower as we fill our precompute cache.

Posted Sep 07, 2017 - 10:01 PDT

Update

Data is being ingested normally. We are continuing to work on ingesting the data for the evening of Sept 4 and the morning of Sept 5 Pacific time. After that, data for previous days from offline devices that arrived during those times will be ingested. No data has been lost. Thanks for your patience.

Posted Sep 06, 2017 - 11:27 PDT

Identified

Analytics are back online, but data is not displaying for today and part of yesterday. No data has been lost. We are working to ingest the data over the next several hours.

Posted Sep 05, 2017 - 16:17 PDT