Degraded System Performance

Incident Report for Leanplum

Resolved

This issue has been resolved as of 9:08am. All data sent during this time has been ingested, and all messages that should have gone out have been sent. We apologize for any inconvenience caused.

Posted Aug 08, 2018 - 11:50 PDT

Monitoring

Our cloud provider has mitigated the issue on their side. The API and Dashboard are functional again. We are monitoring closely and working with our cloud provider to identify the root cause of the issue.

Posted Aug 08, 2018 - 09:20 PDT

Update

Our cloud provider is currently experiencing an outage on some of their platform components. This is affecting our Dashboard and API. We are working closely with them to get this resolved ASAP. We apologize for the inconvenience and will update this status page as soon as we have additional information.

Posted Aug 08, 2018 - 09:02 PDT

Investigating

We are currently investigating this issue.

Posted Aug 08, 2018 - 08:34 PDT

This incident affected: API and Dashboard.