High latency on API

Incident Report for Leanplum

Resolved

We identified the issue and it was due to our caching service hitting the capacity limit. Our SRE team increased the caching service's capacity to restore the service back.
We will continue to monitor the situation.

Posted Apr 27, 2017 - 21:07 PDT

Investigating

We are investigating an issue with high latency on API and our website.

Posted Apr 27, 2017 - 20:08 PDT